
Twenty minutes. We finish on time even if we are mid sentence.
You talk, mostly. We ask how work comes in now and where it gets stuck.
No slides and nothing to download afterwards.
You get a straight read on what would help, including the option of doing it yourself.
If we are not a fit, we say so on the call and point you somewhere better.
Roughly how many enquiries you get in a month
What is sitting in unanswered quotes right now
Where your last five customers came from
None of this is homework. Rough numbers off the top of your head are fine, and if you have none of it we will work it out together.
Call the office and if somebody is free you will get them.

A text and an email within a minute or two, with the time, how we are meeting and a link to move it if you need to.

A reminder the day before and another an hour ahead. Two, not six. We are not going to hound you about a twenty minute call.

At the time you picked. If something has come up and you need to move it, one reply to the text is enough.

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